Why are animated emojis not working in AutoCaptions?

Sometimes, animated emojis may be imported but don’t appear correctly in your captions.
Here’s how to fix it for Premiere Pro:

1. Check the emoji resource folder

Go to:
%appdata%/AutoCut/captions/resources/emojis

If your files look like this:

2. Disable conflicting Premiere Pro setting

Premiere Pro may block animated emoji rendering. To fix this, disable the following option:

• Go to Settings > Media
• Uncheck the option shown below ⬇️

3. Still not working?

If emojis are still not displaying after this fix, please contact our Support Team — we’ll help you resolve the issue.

Updated on: 02/10/2025